Your Ongoing Resource Centre

The Customer Resources Portal is included with every Handbook of Your Life® Kit and provides convenient access to helpful resources, downloads, guides and support materials.

Designed to support you throughout your end-of-life planning journey, the portal brings together everything you need to help you get the most from your Handbook of Your Life® System in one easy-to-access location.

What’s Included in Your Customer Resources Portal?

The Customer Resources Portal provides convenient access to the resources, downloads and support tools included with the Handbook of Your Life® System. Everything is organised in one location to help you make the most of your handbook.

Orders-related

Orders History

A personal introduction to the Handbook of Your Life® System, including guidance on how the handbook works and where to begin.

Account Details

A companion guide explaining the handbook appendix and supporting documents, helping you understand where information should be stored and referenced.

Addresses

10 extra lined pages that provide space to record information that doesn’t fit within the standard handbook sections, ensuring your handbook can grow with your needs.

eGift Card Balance

A blank 27-page recipes book containing space for 15 of your favourite recipes that loved ones may wish to keep and prepare for future generations.

Resources

Welcome Pack

Access digital copies of your Welcome Pack resources, including guidance and supporting documents.

How It Works

Learn how the Handbook of Your Life® System works and how the different components fit together.

2DocLock™

Instructions, video links and support resources to help you implement and maintain your 2DocLock™ Security System.

Video Guides

Step-by-step video tutorials to assist your understanding and utilisation of the system.

Free Extra Pages

Download additional pages to expand and personalise your handbook as your needs change.

Loved Ones Support

Resources designed to help family members and trusted contacts understand and use the handbook when needed.

Helpdesk

Access support and assistance if you need help using any part of the Handbook of Your Life® System.

Community Partners

Learn how the Handbook of Your Life® Community Partners Program can benefit you and your community.

Why It Matters

The Customer Resources Portal provides ongoing access to helpful resources, downloads, guides and support long after your handbook arrives. As your circumstances change, the portal helps you keep your Handbook of Your Life® System up to date and continue making the most of the resources available to you.

As new resources become available, the Customer Resources Portal provides a central place to access them.

Part of the Handbook of Your Life® System

The Customer Resources Portal brings together the resources, downloads and support tools included with the Handbook of Your Life® System. From Welcome Pack materials and video guides to 2DocLock™ Security System support and additional pages, the portal helps you stay organised and make the most of your handbook.

Learn more about Loved Ones Support →

Customer Resources Portal