We are with you every step of the way
Handbook Owners
Completing your Handbook is a simple process. Every kit includes the information you need, along with access to our Customer Resources Portal.
Log in to your MyAccount using the email address and password you created when you first ordered.
Personal Assistance
If you’d like one-on-one assistance at any stage, personal support is available.
Nominated Person
When you purchased your kit, you named a nominated person. They receive unlimited free assistance when it’s time to use your Handbook.
To view our Loved Ones Support page, please make sure your nominated person knows about it.
MyAccount Customer Portal




